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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 30098
Experience:  Over 20 years of consulting to the IT industry
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Me and a friend recently skyped days ago. Today, I typed m

Customer Question

Hi there, me and a friend recently skyped for hours3 days ago . Today, I typed him message which i do not believe he got. However he got my google email messages and we planned to skype at 3 am today. I received no response from him whatsover. However on my skype Iphone accouunt it said he did try to call at 3 am, and he left text messages on my phone, which did not show up on skype on my computer. how do i fix this.
Submitted: 4 months ago.
Category: Computer
Expert:  Richard replied 4 months ago.

Hi there and welcome

This is usually a sign the iPhone process crashed.

On the iPhone hold the home and power buttons for about 10 seconds until you see the Apple Logo then release.

Let the iPhone restart and tell me if the calls are now functioning correctly please

Customer: replied 4 months ago.
Nothing changed on iphone. No response
Customer: replied 4 months ago.
on pc aboce the video call symbol was a red circle with a line through it
Expert:  Richard replied 4 months ago.

you could not complete the instructions you mean?

Customer: replied 4 months ago.
i did i restarted the phone and iphone sskype is not working and skype on pc is not working
Expert:  Richard replied 4 months ago.

If you contact the Skype test contact, echo 123 and tell me if you can complete it and hear yourself in the recording.