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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I purchased a Lenovo desktop last fall at Best Buy, it's

Customer Question

I purchased a Lenovo desktop last fall at Best Buy, it's been running beautifully until a storm caused a 10 second outage. The computer rebooted to the screen were you put the password ***** I know the password ***** even had it written down, but the computer says it's not correct, I've done it so many times,it now will not even let me put a password *****
Submitted: 8 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Does your desktop computer have windows 7 or 8 or 10, etc.?

What's the exact error or message when entering your password?

Does it show a name or username at the password ***** login screen?
Does it show an email address at the password ***** login screen?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 8 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 8 months ago.

Hi,

How is it going? Do you still need help with this issue?

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,