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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to open a google doc from another person and

Customer Question

I am trying to open a google doc from another person and google does not recognize my usual password. I reset a new password ***** that did not work. I think that somehow I have three Google accounts. 1.***@******.*** and 2. sandy%*****@******.*** and 3.***@******.***.
My primary account I use for almost all of my communications is***@******.***.
Can someone there help me?
Bert Trentham
Submitted: 11 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Do you have a phone number ending with the two digits 85?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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