How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Josh Your Own Question

Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 16043
Experience:  5 years as Network Admin, 10+ years of IT support
50836188
Type Your Computer Question Here...
Josh is online now
A new question is answered every 9 seconds

Centurylink has stopped sending my email saying I'm sending

Customer Question

Centurylink has stopped sending my email saying I'm sending too many bulk email YES I AM. I'm head of a prayer chain and ALSO my brother is in KU MED Center critically ill and I've been trying to reach family SO I really don't appreciate that you have cut off my email service. Please fix and send the messages I have written. ASAP
Submitted: 5 months ago.
Category: Computer
Expert:  Josh replied 5 months ago.

Hi!

Approximately how many emails are you sending daily?

Customer: replied 5 months ago.
6-8 but some are bulk emails to a prayer chain and to family. I don't think I should have to pay to have my internet re connected!! We pay our bills and so I do not understand how you can discontinue our service.
Expert:  Josh replied 5 months ago.

How many people/email addresses are you sending to daily? You mentioned bulk emails.

Expert:  Josh replied 5 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 5 months ago.

I hope everything is okay with your issue. -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.