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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer is running slowly and it says something about

Customer Question

My computer is running slowly and it says something about the battery when I turn it on.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: HP Pavilion sleekbook TS i5
JA: What troubleshooting have you tried?
Customer: Nothing yet but many people want to download programs to fix problems and charge money but I don't like that idea.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: My battery is not charging so it may have run out of power.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Computer
Expert:  Richard replied 5 months ago.

Hi there and welcome

First, is the computer still turning on?

Which version of windows do you have?

And what level is the battery at currently if it does turn on?