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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I believe my computer has been hacked by a company called

Customer Question

I believe my computer has been hacked by a company called Jupiter. I moved and when I got my computer hooked back up my Techbot was not on my screen. This company called Jupiter immediately came on and told me to use them. I am pretty sure they hacked me and my son looked at the computer and he said it is pretty definite. Can you help me?
Submitted: 4 months ago.
Category: Computer
Expert:  Michelle replied 4 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

I am sorry to know that you are facing problem with your computer, i will try my best to resolve the problem at the earliest.

let me know the operating system installed on your computer

Expert:  Michelle replied 4 months ago.

is it windows 7 as mentioned in your question..please confirm

Expert:  Michelle replied 4 months ago.

also are you getting any errors on the computer