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Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Also, as far as the issue itself. When you say you want to retrieve lost history from the google app. What type of history are you tallking about? What is missing? when did it go missing? Please be as detailed as possible so I can assist you.