For Online Computer Support, Ask a Computer Technician
Hello and welcome to justanswer, my name is ***** ***** i will be assisting you today,
Can you give me a slightly better description of what you'd like help doing so I can assist you better? what is your the version of your windows operating system (7, 8 or 10)
Is there any error or message when connecting your windows computer to your Wi-Fi/wireless network name?
How many cameras and computers do you have ? what is exactly the model of the cameras
have you tried the instructions in the link below ? : http://www.dlink.com/fr/fr/support/faq/cameras-and-surveillance/dcs-series/dcs-5222l/how-do-i-setup-and-install-my-dcs-5222l
please Log into the admin portal for your router and Enable QoS.
reboot your router and check.
I will be the person helping you today.
I can help you in one of two ways:1) We will communicate back and forth on this page.2) Remote support, which would allow me to take a look at the problem and fix it for you while you watch.
In my experiences, remote support saves a lot of time for everybody and is safer because if instructions are not followed correctly, it may make the problem worse or create a new problem.
As a side note, both options are covered by a 100% guarantee and fully refundable, if we are not able to fix your problem.
If you wish to choose the first option, please let me know so we can begin. If you wish to choose the second, better option, then click the Accept this Offer button for Secure Remote Assistance.
I see that. He has chosen to stop working with you. He left the conversation four minutes ago.