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Andy
Andy, Computer Consultant
Category: Computer
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I am trying to make a purchase from Slotomania as I have

Customer Question

I am trying to make a purchase from Slotomania as I have done numerous times but now I can't get it to except a different credit card. What can I do?
Submitted: 11 months ago.
Category: Computer
Expert:  Russell H. replied 11 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

If it won't accept a different credit card, you probably have to register that credit card with it first.

Or, you have entered the information for the new credit card wrongly... some tips:

- enter INFORMATION E.G. YOUR ADDRESS, IN ALL-CAPS, LIKE THIS

since some banks store all your information in UPPER-CASE letters.

- be sure you have the address perfectly entered, and it is current and the same as the address on your bank statement.

- be sure the expiration date is stated correctly. That's necessary.

- and if need be, call the issuing bank or credit union, to see if the card (if it is new) is also activated for use.

Does that help any?

Customer: replied 11 months ago.
No I tried all of that
Expert:  Russell H. replied 11 months ago.

Is your user identity, or login, with Slotomania, still working?

Try logging into it, and see.

Then while still logged in to Slotomania, try entering / purchasing with the new credit card. That may make the difference.

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