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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Have had Microsoft Outlook 2010 account years. Been away and

Customer Question

Have had Microsoft Outlook 2010 account for many years. Been away and havent accessed it for some months. Now it says cant start ... errors have been detected. Went to try and change password ***** it doesnt recognise my email address, So - have I left it too long? Please help
Submitted: 5 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 5 months ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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