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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 34693
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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How do I reregister my amazon fire 5th generation fire with

Customer Question

How do I reregister my amazon fire 5th generation fire with new E-mail and password
JA: When did you last reset your username and password?
Customer: I think just recently but I don't know if it's taking my email or password
JA: What troubleshooting have you tried?
Customer: I'm new can u walk me thru it
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No and thanks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 4 months ago.


I'm sorry about the issue. When you turn on your Kindle Fire, what happens?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 4 months ago.

Please try the following:

- Press and hold the Power on / off button on the kindle for about 30 seconds, then turn it back on and check.

- If needed, please try the following:

  1. From Home, swipe down from the top of the screen and then tap Settings.
  2. Tap My Account.
  3. Tap Register.
    • If you already have an Amazon account: Enter your Amazon account information, and then tap Continue.
    • If you do not have an Amazon account: Tap Start Here, and then follow the instructions to set up a new Amazon account.

- If there is still any issue, please reset your Amazon account password ***** the website below:

, then see if you can register / sign in your Amazon account again.

When you are available, please reply at the box below to continue. Thank you,