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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My account has been Temporary Suspended through someone

Customer Question

My account has been Temporary Suspended through someone hacking into it. I have been
trying unsuccessfully for three days to have this re-installed by cannot get Microsoft to
accept my telephone number to release a code. They insisted I find someone with a texting device to receive the texted code, this I did, but still cannot access my account.
I contacted a friend in a nearby town and she received the code 0090, and telephoned me with this, but still the Microsoft system will not accept this. All terribly inconvenient, frustrating and obstructive
Submitted: 4 months ago.
Category: Computer
Expert:  Isaac Franklin replied 4 months ago.

Hi, and welcome to Justanswer. My name is ***** ***** i will be assisting you today.

I can help you with this through written message, but it would be best to use the Secure Remote Assistance.

This way, i can use my phone for a code and try to gain access for you manually.