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Hi there and welcome Rhonda
Can you tell me please, exactly what happens when you try to start the computer?
Which version of windows do you have installed on it Rhonda?
Power it off and then hold the left SHIFT key
With it held, power on the computer and keep tapping F8 until you get to a menu.
Tell me if you can get to this menu please.
ok this is good.
Let me know when windows has started please
how is it going with the updates?