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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 32928
Experience:  Over 20 years of consulting to the IT industry
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I am trying to close my Verizon webmail account, but Verizon

Customer Question

I am trying to close my Verizon webmail account, but Verizon does not make it easy. Thier email site is plagued with adware spam and is not easy to block or filter out.
JA: Have you contacted anyone about your account?
Customer: Not now my try to contact them by phone, but going to thier website is not easy to navigate.
JA: What troubleshooting have you tried?
Customer: Try to do this with my apple system,but cannot do this because my isp is thru Verizon.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I do have an Verizon account that I can log in and out, but still have a problem navigating thier website.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 8 months ago.
Category: Computer
Expert:  Richard replied 8 months ago.

Hi there and welcome

Are you still a customer with Verizon?

Customer: replied 8 months ago.
Expert:  Richard replied 8 months ago.

Ok, then they do not close the account for this.

But you can just stop using it and set up a new account with another provider.

Would you like assistance doing this?