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Chris L.
Chris L., Support Specialist
Category: Computer
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Experience:  Certified Computer expert with over 10 years experience.
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My so was golfing one day and lost s phone so I bought m

Customer Question

My so was golfing one day and lost his phone so I bought him another one. They found his phone and so now I need the passcode to unlock the old phone How do I get that. Elizabeth Bowman (###) ###-#### ***** you
Submitted: 4 months ago.
Category: Computer
Expert:  Chris L. replied 4 months ago.


There are actually a few different ways to do this and it depends on how the phone was set up and if it was synced with a computer or icloud.

The device will usually need to be reset and then you will have to restore from a back up on itunes or icloud.

What would probably be easiest for you is to look at the step by step instructions on the link I am going to give you to see which will be your best way to go about this since you or your so would know best how the phone set up and backed up.

All of the options are explained in detail here

Before you go please take a moment to rate me by clicking the the stars above 3 or more is very appreciated.

Thank you,


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