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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I downloaded an update , now my incredimail will NOT open

Customer Question

I downloaded an update for firefox, now my incredimail will NOT open
Submitted: 11 months ago.
Category: Computer
Expert:  Martin replied 11 months ago.

Hello and welcome.

Do you get any errors?

Would you like me to fix the problem for you remotely?

Regards,
Martin

Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 11 months ago.
I have already paid $36, now you want more?
Customer: replied 11 months ago.
I already paid you, now you want more?
Expert:  Martin replied 11 months ago.

You requested a remote session - I sent you a quote for that, you have a 30 day money back guarantee.

Once accepted it will allow me to connect and fix the problem for you.

Alternatively we can troubleshoot it via chat but I will need more information

Expert:  Martin replied 11 months ago.

I set the price down as low as it can go - if you'd like me to fix this for you remotely let me know, otherwise we can continue via chat.

Kind Regards,
Martin

Customer: replied 11 months ago.
Cancel this session and refund the cash I sent you thru Paypal
Expert:  Martin replied 11 months ago.

Sure, you have up to 30 days to do that.

Would you like me to fix your problem first?

Expert:  Martin replied 11 months ago.

You can request a refund with the following link:

ww2.justanswer.com/contact-us

Alternatively I can fix the problem for you remotely for $5

Regards,
Martin

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