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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 4668
Experience:  B.Sc. Computer Science with Honors
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I do not see Google doodles : I have never seen them.

Customer Question

I do not see Google doodles
JA: How long has this been going on?
Customer: I have never seen them. months/years
JA: What troubleshooting have you tried?
Customer: I have no idea what I could have done.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No, thank you.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Computer
Expert:  Michelle replied 5 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Please explain the problem a bit more in detail, are you not able to see google page or your search engine.

Customer: replied 5 months ago.
I am using Firefox. Google is part of my home page (https://www.google.com.au/), and I do not see Google doodles. my hsband has the same config, and he does.
Expert:  Michelle replied 5 months ago.

open firefox and then try typing in www.google.com once google is open let me know i will walk you through to set it up.

Customer: replied 5 months ago.
My google site is google.com.au/?gws_rd=ssl
Expert:  Michelle replied 5 months ago.

is it open on your screen now?

Customer: replied 5 months ago.
I have Firefix open with 10 tabs, one of which is Google. note it is the Australin site: google.com.au/?gws_rd=ssl.
Yhe screen I see now is the tab for justAnswer.
Do you want me to open a second copy of Firefox?
Expert:  Michelle replied 5 months ago.

no dont open any other copy of FF.

Expert:  Michelle replied 5 months ago.
  1. Open google you want to use as your home page.
  2. Drag and drop that tab onto the Home button .
  3. Click Yes to set this page as your home page.
Customer: replied 5 months ago.
OK. I am on the justAnswer tab.
Expert:  Michelle replied 5 months ago.

open google page and then drag and drop that tab onto the Home button .

Expert:  Michelle replied 5 months ago.

or

Click the menu button the three line icon , select Options and then choose the General panel.

  • From the drop-down menu you can choose to have Firefox show a blank page on startup or show all of your windows and tabs from your previous session.
  • You can also set multiple pages as your home page: Open each page in a separate tab and click on Use Current Pages.
Customer: replied 5 months ago.
I did the drag and drop. So, my home page is now the google site I showed you.
Expert:  Michelle replied 5 months ago.

alright so we are good now?

Customer: replied 5 months ago.
No. I still do not see today's Google doodle.
Expert:  Michelle replied 5 months ago.

i gave you the other option to try as well.

Customer: replied 5 months ago.
My normal default home page is the set of 10 tabs, including the Google tab I showed you.
Did you want me to change that?
Customer: replied 5 months ago.
I AM ALWAYS SET FOR windows and tabs from your previous session.
Expert:  Michelle replied 5 months ago.

Please be a bit more specific. You want to setup 10 tabs including google home page when you first open your browser you want all the 10 tabs to be opened is that correct.

Customer: replied 5 months ago.
That set of 10 tabs constitutes my default home page.
Customer: replied 5 months ago.
I have added our conversation tab to my default set for now, in case we are disconnected.
Expert:  Michelle replied 5 months ago.

please tell me what windows os your computer has?

Customer: replied 5 months ago.
Win 10.
Customer: replied 5 months ago.
That is Win 10 Home
Expert:  Michelle replied 5 months ago.

Click on the cortana seach and type in system restore then you open the icon once system restore box is open let me know.

Customer: replied 5 months ago.
OK. It is open
Expert:  Michelle replied 5 months ago.

system restore box is open?

Customer: replied 5 months ago.
Actually, the System Properties dialogue, which offers the System Restore option
Expert:  Michelle replied 5 months ago.

select an old date when your tabs were working good and hit next to select and run system restore.

Customer: replied 5 months ago.
Google doodles have not worked on this PC.
I think it is time to give up, don't you.
Expert:  Michelle replied 5 months ago.

if you want i can remote connect and get the google doodles back.

Customer: replied 5 months ago.
If you think so.
Expert:  Michelle replied 5 months ago.

i just got an article.

Google will show a Doodle when they want to. Sometimes you can go weeks between a doodle. Your browser will not stop you from seeing the Doodle.

Customer: replied 5 months ago.
This PC has not shown doodles. My husband's PC has one today.
Customer: replied 5 months ago.
I had found the link you sent me, )and a number of others), before i tried JustAnswer.
Expert:  Michelle replied 5 months ago.

alright so in this case you have checked all the setting and google doodle only pops when its required on your screen and not all the time.

Customer: replied 5 months ago.
This PC has not shown any Google doodles at all, I think ever!
Customer: replied 5 months ago.
it was only when I noticed them onmy husband's PC, that I realised they existed.
Expert:  Michelle replied 5 months ago.

i have checked today and there is no doodle on google australia

however if you change the country to lets says uk or india you will see a doodle

type either of the below in the address bar

https://www.google.co.uk/

https://www.google.co.in

let me know if you see a doodle

Customer: replied 5 months ago.
My husband's PC has the same config as mine, and he has a doodle, today. It was there yesterday, and is still there.
Expert:  Michelle replied 5 months ago.

we can check that but first please open the links i have listed above and let me know if you see a doodle

Customer: replied 5 months ago.
both show doodles
Expert:  Michelle replied 5 months ago.

ok in that case its not a problem with firefox as such

let me know that on your husbands pc does he use firefox as well

further check in his firefox address bar and yours do both show the same website address google.com.au or its different on his

Customer: replied 5 months ago.
We both use FF, and his Goole tab is exactly the sam as mine, the link I sent you originally. I made sure of that when I started diagnosing my problem.
Customer: replied 5 months ago.
Michelle, I'm afraid I have a visitor, and need to stop.
Expert:  Michelle replied 5 months ago.

no working on tabs is just fine

the link for australian site you gave me does not show a doodle on my pc as well

Expert:  Michelle replied 5 months ago.

i would suggest you may try using google chrome

its can be downloaded from the below link

https://www.google.com.au/chrome

yes we can continue later

post me a message when we can resume

Customer: replied 5 months ago.
Hello Michelle...This is just to say "Thank you," for your patience and persistence in trying to resolve my problem.I have decided to live with it.Regards...Jocelyn
Expert:  Michelle replied 5 months ago.

I hope I've provided the information you were seeking. If you have any question feel free to ask. Please provide a rating by clicking on the stars on top of this page and hit submit. Feel free to ask or reply me so that i can continue to help you answer you question further. Thank you.