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Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 1898
Experience:  CCNA, A+, MCSE with over 12 years experience.
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I can't find my favorites-installed windows 10 and i'm lost

Customer Question

i can't find my favorites-installed windows 10 and i'm lost
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: acer
JA: Huh?
Customer: aspire 5732z
JA: Tell me a bit more about what's going on so he can help you best.
Customer: I just downloaded windows 10 and I can't find my favorites(e-mail, bank, etc)
JA: Is there anything else important you think the Computer Technician should know?
Customer: i'm computer illeterate
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Computer
Expert:  Byron replied 4 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Was Internet Explorer the browser you were using before the upgrade to

Windows 10?

Expert:  Byron replied 4 months ago.

I can connect to your computer remotely and fix this for you.

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