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Josh, Support Specialist
Category: Computer
Satisfied Customers: 15601
Experience:  5 years as Network Admin, 10+ years of IT support
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I cant access my yahoo.mail : get a message that its not

Customer Question

I cant access my yahoo.mail
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: get a message that its not valid
JA: Is there anything else important you think the Computer Technician should know?
Customer: it says the internet shortcut ias not valid !
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Computer
Expert:  Josh replied 4 months ago.


It sounds like the shortcut that you created is wrong.

Click here:

Make sure your shortcut has (there is a period in between my and yahoo and com)

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