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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I received an online message from Cogeco that my Internet

Customer Question

I received an online message from Cogeco that my Internet connectivity was being temporarily suspended due to a security issue. Cogeco guided me through being reconnected and suggested I contact you about further possible Router "fixes". What should I do now.
Submitted: 11 months ago.
Category: Computer
Expert:  Kamil Anwar replied 11 months ago.

Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.

How and where was the message delivered to?

Optional Remote Connect Service - Quick Resolution
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $39 but will allow me direct access to work on your issue and fix it (while you watch on your screen). If you need remote service, you can accept the offer of remote.
If you do not need the remote service, then simply provide me the requested information above.

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