How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I can't get into my email account : aol : my son changed my

Customer Question

I can't get into my email account
JA: Just to clarify, what email service provider are you using for this account?
Customer: aol
JA: Tell me a bit more about what's going on so he can help you best.
Customer: my son changed my passwoerd
JA: Is there anything else the Computer Technician should be aware of?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Computer
Expert:  Richard replied 4 months ago.

Hi there and welcome

Can you tell me please the exact message you receive when you try to access your account?

Related Computer Questions