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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Trying to play a dvd on my windows 7 : Toshiba windows 7 :

Customer Question

trying to play a dvd on my windows 7
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: Toshiba windows 7
JA: Tell me a bit more about what's going on so he can help you best.
Customer: needs some updating
JA: Is there anything else important you think the Computer Technician should know?
Customer: I don.t think so
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 4 months ago.


I'm sorry about the issue. Was it working fine previously? Is there any error or message?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 4 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.