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Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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I have a Gateway Dx-4860. Intel Core i5-2320, 3.GHz. It has

Customer Question

Hi, I have a Gateway Dx-4860. Intel Core i5-2320, 3.GHz. It has 8 Gb Memory, 64 Bit Ops.
Win 10 has been installed. The other day I went to boot the system and the monitor told me 'no signal'. I also had a constant clicking sound plus the on board alarm was buzzing. I have never had a problem with computer before. Can you help!
Submitted: 8 months ago.
Category: Computer
Expert:  Quiksilver07070 replied 8 months ago.

Hello Robert, and thank you for choosing


Its hard to know EXACTLY what the issue is.....but from what you are describing, it sounds like a hardware failure.


Most likely the Mobo......but it could be the RAM or CPU as well.


A failed HDD woudl say NO BOOT DEVICE, and a failed power wouldnt get anythign at all, most likely.

Expert:  Quiksilver07070 replied 8 months ago.

Did you have to remove any components when you replaced the battery?

Expert:  Quiksilver07070 replied 8 months ago.

The problem might be that you are using Windows 10, and your machine is locked up.

Your Gateway is NOT listed as a supported model that is eligible for a Windows 10 upgrade

See the image:

Expert:  Quiksilver07070 replied 8 months ago.

Only 2 models are listed and the DX4860 is NOT one of those.


Its quite possible a driver was envoked, and caused a freeze, or even a drive malfunction....its hard to say.


But, you shoudl see if you can BOOT from a different a DVD disc.

Using a different computer, make a BOOT CD, and see if the problem lies in the hard drive system files.


But honestly, this sounds more like a hardware failure than anythign else, and you need to have the componenets individually checked.

You are now facing the reality that is: taking this computer into a shop for diagnosis.

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