Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Also, when you set your new password.. How and why exactly did you do so.. Did you receive an email or message telling you to change your password?
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
That message itself, was the actual hacker tricking you into giving your old password ***** order to take control of your yahoo account.
Our window to stop this and recover your account may already be up. So time is of the essence.
For that reason, Im sending you an offer for remote support at the lowest cost I can so we can connect and try to fix this issue before its too late.
Would a phone support session work better for you then?