Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows. I'm sorry that you're having this issue. It would be my pleasure to help you resolve this. Please give me just a moment to provide detailed instructions for resetting your password.
I'm sorry but according to the Microsoft website that is not a valid Microsoft email address. Are you using Outlook.com for your email or are you using the Outlook mail program on your computer?
That's ok. We can probably figure it out here. I'll just have to ask a few questions.
Ok. I'm sorry. I thought you needed help resetting your Outlook.com account. If you are asked for a password ***** you click on the icon to open the program, try typing in the password ***** you use to logon to your computer. If that doesn't work, give me just a moment to do some research.
I believe that you will need to contact your email adminstrator for sawcross.com to have the password ***** I'm sorry but I won't be able to help.