Hello Howard. My name is***** am a computer professional with over 15 years of experience with both Mac and Windows. I'm sorry that you're having this issue. It would be my pleasure to help you resolve this. I am independent contractor for JustAnswer. we are not affiliated with Microsoft but in most cases we can fix your Microsoft problems as quickly, if not more quickly than Microsoft. I can provide detailed instructions for fixing this, or if you'd like, I can perform these steps for you while you watch via the Premium Service of Secure Remote Assistance. This is completely optional. If you choose to do this, I can, with your permission, remote into your computer while you watch and work on the issue for you. If you do not choose to take this service, but need more help, we can continue here.
It not a complicated process at all to block the Windows 10 upgrade. I'm not sure your previous technician couldn't block it permanently for you. In any case, here are the steps :
To block the upgrade by using Computer Configuration, follow these steps:
We do guarantee our services 100% If we are unable to resolve the problem to your satisfaction, you can contact Customer Service via phone, chat, or email to request a full refund. You can click on the link below for contact information.