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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My wife's ipad with a hotmail address asks (after years)

Customer Question

My wife's ipad with a hotmail address asks (after years) for a password. Contact with Apple asks for verification but the form has twice been refused as inadequate.
JA: How long have you had this issue with your Hotmail account?
Customer: What now?
JA: Tell me a bit more about what's going on so he can help you best.
Customer: About two qweeks
JA: Is there anything else the Computer Technician should be aware of?
Customer: I wish I knew.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Computer
Expert:  Michelle replied 4 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

you are getting a password ***** from Hotmail or Apple?

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