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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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This is . I have an Ideacentre on which we installed Windows

Customer Question

This is Peter. I have an Ideacentre on which we installed Windows 10 when it first came out. Turns out the machine we have doesn't support Windows 10 and Microsoft recommended we revert back to the original Windows 7 and then upgrade to Windows 8.1. Windows 7 came with the machine and we don't have the discs, but we do have the install disc for Windows 8. Trouble is the disc, hen installed, won't initiate anything. Microsoft indicated that I should contact you to reset the BIOS so that I can run the program from the 8.1 disc. Please advise
Submitted: 4 months ago.
Category: Computer
Expert:  Martin replied 4 months ago.

Hello Peter and welcome

Expert:  Martin replied 4 months ago.

I can help you do that.

Can you tell me what brand and model your computer is?

In the meantime, restart it and hit the F1, F2 and Del keys simultaneously as one of them leads to the BIOS.

Make sure you start pressing it as soon as you boot the computer up and press them repeatedly.

The BIOS screen looks blue with white text (usually)

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