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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8750
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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Concerning iWin games that indicates I purchased and I

Customer Question

concerning iWin games that indicates I purchased and I didn't; or, indicates I used up my 60 minute trial and I didn't even play the game. Most important how do I talk to someone in person on the phone?
JA: How long has this been going on?
Customer: several months
JA: What troubleshooting have you tried?
Customer: such as?
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: for now, no. Thanks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 6 months ago.
Category: Computer
Expert:  Robert M. replied 6 months ago.

Is there anybody else that might be using your id and password ?

that would be the most likely explanation

i would recommend changing your password ***** making sure that you sign out when you finish playing if there are others with access to your computer

You can try these phone numbers to get to iwin.

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