Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
The computer is basically not charging. Remove the battery if it has a removable option, unplug the ac adapter while you remove the battery.
Now hold down the power button for 30 seconds when the battery is not in and the ac adapter is unplugged.
Connect the battery in and the ac adapter let me know if the charg light stays on for some time like 20 mins. Do not power on the computer or load windows try to charge it on shut down mode.