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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I wan't to dicontiue my Skype connection. I am still bing

Customer Question

I wan't to dicontiue my Skype connection. I am still bing charged for a service I have NEVER used.
Submitted: 9 months ago.
Category: Computer
Expert:  Cody replied 9 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 9 months ago.

You try to close your skype account?

Customer: replied 9 months ago.
I have previously tried to terminate this service, which I REPEAT I've never used.
The operator I was dealing with evidently thought my replies were not quick enough and terminated our 'chat',
I had made it cleat I wanted to end my subscription. But my latest Visa statement shows you are still charging me.
I expect a credit for a service I have not used. Please advise and don't charge me for this service
***** *****
Expert:  Cody replied 8 months ago.

We are not in anyway related to Skype.

Customer: replied 8 months ago.
No thank you I'm not prepared to throw good money after bad. You say you are not in anyway related to Skype didn't you realise that was what I was referring to from my initial enquiry? Now you just want to milk me of cash!
Expert:  Cody replied 8 months ago.

I wasn't aware of what you wanted.

Customer: replied 8 months ago.
Are you sure you're not D.Trump ? Don't waste any more of your & my time-end of.
Expert:  Cody replied 8 months ago.

you can contact customer service for refund Contact customer service here: http://ww2.justanswer.com/contact-us