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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I wan't to dicontiue my Skype connection. I am still bing

Customer Question

I wan't to dicontiue my Skype connection. I am still bing charged for a service I have NEVER used.
Submitted: 10 months ago.
Category: Computer
Expert:  Cody replied 10 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 10 months ago.

You try to close your skype account?

Customer: replied 10 months ago.
I have previously tried to terminate this service, which I REPEAT I've never used.
The operator I was dealing with evidently thought my replies were not quick enough and terminated our 'chat',
I had made it cleat I wanted to end my subscription. But my latest Visa statement shows you are still charging me.
I expect a credit for a service I have not used. Please advise and don't charge me for this service
***** *****
Expert:  Cody replied 10 months ago.

We are not in anyway related to Skype.

Customer: replied 10 months ago.
No thank you I'm not prepared to throw good money after bad. You say you are not in anyway related to Skype didn't you realise that was what I was referring to from my initial enquiry? Now you just want to milk me of cash!
Expert:  Cody replied 10 months ago.

I wasn't aware of what you wanted.

Customer: replied 10 months ago.
Are you sure you're not D.Trump ? Don't waste any more of your & my time-end of.
Expert:  Cody replied 10 months ago.

you can contact customer service for refund Contact customer service here: http://ww2.justanswer.com/contact-us

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