I'm sorry about the issue. Please click on the Telstra website below:
, then there, click on WEBMAIL, and sign in your bigpond / telstra email and delete your emails (and email folders) there, and check.
- If needed, use the website below to sign in and delete emails:
Please reply at the box below to continue. Thank you,
On the computer, what happens when you click on the website below:
, what does it show?
Please reply at the box below to continue. Thank you.
I'm sorry. Is there any error or message when deleting emails at that website on the computer?
Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Can you please download and install the Firefox program at the website below:
, then open the Mozilla Firefox program, and go to the website below in the Firefox program
, then sign in your email and see if you can delete emails fine in the Firefox program.
If you'd like to, I can connect remotely to your computer and fix the issue directly for you.
When you are available, please reply at the box below to continue. Thank you,
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,