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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When trying to log on to AOL, my Dell computer tells me "

Customer Question

When trying to log on to AOL, my Dell computer tells me " cannot display due to low
memory" Do I need a new hard drive?
Submitted: 11 months ago.
Category: Computer
Expert:  John replied 11 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Could you please provide the following details so that i can get a clear picture of the AOL issue you are facing.

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other?

How do you open this AOL is it using web browser like Internet explorer,Firefox or Chrome or are you using AOL desktop software?

Sincerely,
John

Note: - Please reply using the box below.

Customer: replied 11 months ago.
windows 10 AOL desktop software
Expert:  John replied 11 months ago.

Thank you for the details.

Do you know the free space available on C drive ?

john

Expert:  John replied 11 months ago.

It seems like the payment for remote support has failed could you please go to My account in justanswer and verify the payment details and let me know.

John

Expert:  John replied 11 months ago.

If the details are correct then it can be our site issue.

Do you know the free space available on C drive ?

john

Expert:  John replied 11 months ago.

Checking to see whether you still need my help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.