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Hi, and thank you for asking your question.
Just to clarify, is the Windows 10 DOWNLOAD getting stuck at 90% now?
May I set up a secure remote session to troubleshoot the issue directly?
Please reply back using the box below. Thank you.
is it out of warranty as we need to remove the cd/dvd drive that might void a good warranty however thats the fix to the current problem you are facing once the computer boots up then we can put the drive back.
Sorry, the previous reply (for another question) seems to have been mistakenly posted on here by another expert. Please disregard that reply and reply back to me below. Also, if you would like remote service, please accept the minimal offer on this page, and further directions to connect will show up accordingly. Thanks!