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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I do not want to be on windows 10 how do I go back to my old

Customer Question

i do not want to be on windows 10 how do I go back to my old version?
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: dell E series. not sure but I think it is the one before 10
JA: Tell me a bit more about what's going on so he can help you best.
Customer: can't get my old or any emails from my last version of windows
JA: Is there anything else important you think the Computer Technician should know?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 6 months ago.
Category: Computer
Expert:  Kamil Anwar replied 6 months ago.

Hello & Welcome to JustAnswer. Thank you for your question.

May i connect with you remotely to troubleshoot the issue directly? Thanks