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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9061
Experience:  Computer Technician
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I want to uninstall windows 10. Can't figure any of it out.

Customer Question

I want to uninstall windows 10. Can't figure any of it out.
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: Toshiba laptop Windows7
JA: Tell me a bit more about what's going on so he can help you best.
Customer: I can't figure any of it out and getting emails days late. I don't like how anything is set up. I'm older and prefer windows 7. 10 is not worth it if I can't use my computer to do the simplest tasks.
JA: Is there anything else the Computer Technician should be aware of?
Customer: Just uninstall 10. I didn't want it in the first place. Just walked away from my computer and when I came back it was automatically installing.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 4 months ago.


My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

I can do this for you with a Secure Remote Screen Connect Session or you can follow these steps>

Let me know if you have any problems>

you can remove Windows 10 and go back to the previous version of Windows by following the steps below:
- Click Start Menu and click "Settings"
- Click “Update & security” icon and select “Recovery.”
- Then Choose “Go back to Windows 7 option. Click the Get started button to restore your previous Windows 7 version operating system.
Please let me know if you need any other assistance.
Please take a moment to rate my service positively.

Thank you very much!

Expert:  Randy Computer Tech replied 4 months ago.

Did that work for you?

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