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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have tried to log in to facebook and it says I have

Customer Question

I have tried to log in to facebook and it says I have downloaded copywrite stuff and I don't know what they mean. also my daughter is having the same problem
JA: A Facebook question, huh? Fortunately, the tech wizards we work with will know just what to do, and it would be my pleasure to connect you with one. Have you tried to troubleshoot?
Customer: I am 70 years old and computer stupid I can turn it on and thats about it
JA: Is there anything else important you think the Computer Technician should know?
Customer: This is only happening with facebook
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Computer
Expert:  Cory replied 4 months ago.

Welcome, I am Cory.

Does it let you see your account or wall?

Customer: replied 4 months ago.
I am getting a blank page
Expert:  Cory replied 4 months ago.

I have sent an offer to connect with a secure remote connection and fix it for you

Customer: replied 4 months ago.
Cory I am 72 years old and I can't afford more than the 5 bucks as I am on SOC
Expert:  Cory replied 4 months ago.

The question value is higher than $5. When you paid, it said that.

Customer: replied 4 months ago.
I only saw the 5.00 for the question . So if this is true just delete the question and refund my 5 bucks because I can't afford more
Expert:  Cory replied 4 months ago.

I will process a refund.

Thanks Cory

Customer: replied 4 months ago.
Thank You

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