I'm sorry about the issue. What's the model of your computer?
Does it have windows xp, vista, or 7 or 8 or 10?
Do you mean there are two login account names at the login screen of your computer?
Please reply at the box below. Thank you,
Please click on the website below:
, then there, sign in your outlook email address if prompted. Then you can change the password ***** and Save.
- If that does not work, open Control Panel (if needed, press at the same time the two keys windows and R on the keyboard, then type control then click OK.) Then open / User Accounts... there, and change password *****
; (And/or click on Start button / windows icon at bottom left of computer screen, then click on Settings -> Accounts, and change password *****)
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,
If needed, please let me know more details about the issue.