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Hello my name is***** will be assisting you with your computer issue today.
Sir could you please provide the full model of the laptop which you can find on the bottom of the laptop also Which is the operating system installed in the PC.Is it Windows Vista, Windows 7,windows 8, Windows 10 or any other?
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Sir please answer my above questions so that i can help you better.
Sir checking to see whether you still need my help.
Please let me know.
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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
Let me know what operating system you have on the computer then i can walk you through to check the sound driver and make it work again.
I am online right now let me know if you are available.