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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Am trying to upgrade from Vista premium to win 10. Program

Customer Question

Am trying to upgrade from Vista hoe premium to win 10. Program will not download. There are no instrucions but just to insert. Then page comes up to restart computer and then click on download. Well after restarting there is nothing to click on. I find the program in its own hard drive but hen I click on it it tells me that it cannot dowland from existing program. Also when I get first page it shows saving info but stalls and will not keep going. I have tried to dowland many times in the months sdince I bouht the prograsm but alwaysd the same problems.
Submitted: 4 months ago.
Category: Computer
Expert:  Cody replied 4 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 4 months ago.

You bought Windows 10 on a CD?

Expert:  Cody replied 4 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.