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Andy, Computer Consultant
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I have an Asus notebook computer. reason, this morning after

Customer Question

I have an Asus notebook computer. For some reason, this morning after it has been plugged in for a few hours, it is not charging the battery? any reason for this?
Submitted: 5 months ago.
Category: Computer
Expert:  Cody replied 5 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 5 months ago.

turn off the computer, unplug the power cable and remove the battery

plug the power cable in and boot up. Then go to search menu --> device manager --> expand batteries --> right click on each one and go to uninstall

Then power if off again, unplug the power cable, put in battery, plug in power cable and then turn computer back on.

Expert:  Cody replied 5 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

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