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Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 728
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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I have a Dell computer Inspiron 1750 with Windows 7 Home

Customer Question

I have a Dell computer Inspiron 1750 with Windows 7 Home Premium, 4.00 GB RAM, 64-bit operating system. There is not enough memory to update to Windows 10, so I have stayed with Windows 7. I cannot seem to update Windows, either automatically or manually. The "Fix Problems with Window Update" did not find any problems. Please advise me how to proceed. Thank you. Laura
Submitted: 6 months ago.
Category: Computer
Expert:  Satchi replied 6 months ago.

Hi Laura ,

Welcome to Justanswer ..

It will be better and quick if I can access your computer remotely to fix the problem ..

To do that please follow the below steps

1)Please open the below link URL in browser

http://www.justanswer.com/remotedesktop/join.aspx?Session=3bfa5a64-c153-4100-ae4d-2f1f1d5602a2

2)Then click on I agree button at the bottom of the page .

3)After that click on Download link to download a file and run it

Thanks

Satchi

Expert:  Quiksilver07070 replied 6 months ago.

Hello Laura, and thank you for choosing JUSTANSWER.com

.

Windows 10, needs to DOWNLOAD to your computer, and i do believe that your running out of HARD DRIVE SPACE.

.

You need to delete files from your C:/ Drive, and free up about 10GB of space to be able to UPGRADE to Win10

Expert:  Quiksilver07070 replied 6 months ago.

You may want to uninstall the KB3035583 update and then reinstall it through the Windows Update. Then check for the issue has been solved or persists?

Expert:  Quiksilver07070 replied 6 months ago.

Your computer also needs to meet the System Requirements for Windows 10, as this may also give a LOW MEMORY issue, as a glitch.

Expert:  Quiksilver07070 replied 6 months ago.

Requirements for Windows 10:

  • Processor: 1 gigahertz (GHz) or faster processor or SoC
  • RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit
  • Hard disk space: 16 GB for 32-bit OS 20 GB for 64-bit OS
  • Graphics card: DirectX 9 or later with WDDM 1.0 driver
  • Display: 1024x600