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Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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I have a Dell computer Inspiron 1750 with Windows 7 Home

Customer Question

I have a Dell computer Inspiron 1750 with Windows 7 Home Premium, 4.00 GB RAM, 64-bit operating system. There is not enough memory to update to Windows 10, so I have stayed with Windows 7. I cannot seem to update Windows, either automatically or manually. The "Fix Problems with Window Update" did not find any problems. Please advise me how to proceed. Thank you. Laura
Submitted: 11 months ago.
Category: Computer
Expert:  Satchi replied 11 months ago.

Hi Laura ,

Welcome to Justanswer ..

It will be better and quick if I can access your computer remotely to fix the problem ..

To do that please follow the below steps

1)Please open the below link URL in browser

http://www.justanswer.com/remotedesktop/join.aspx?Session=3bfa5a64-c153-4100-ae4d-2f1f1d5602a2

2)Then click on I agree button at the bottom of the page .

3)After that click on Download link to download a file and run it

Thanks

Satchi

Expert:  Quiksilver07070 replied 11 months ago.

Hello Laura, and thank you for choosing JUSTANSWER.com

.

Windows 10, needs to DOWNLOAD to your computer, and i do believe that your running out of HARD DRIVE SPACE.

.

You need to delete files from your C:/ Drive, and free up about 10GB of space to be able to UPGRADE to Win10

Expert:  Quiksilver07070 replied 11 months ago.

You may want to uninstall the KB3035583 update and then reinstall it through the Windows Update. Then check for the issue has been solved or persists?

Expert:  Quiksilver07070 replied 11 months ago.

Your computer also needs to meet the System Requirements for Windows 10, as this may also give a LOW MEMORY issue, as a glitch.

Expert:  Quiksilver07070 replied 11 months ago.

Requirements for Windows 10:

  • Processor: 1 gigahertz (GHz) or faster processor or SoC
  • RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit
  • Hard disk space: 16 GB for 32-bit OS 20 GB for 64-bit OS
  • Graphics card: DirectX 9 or later with WDDM 1.0 driver
  • Display: 1024x600