How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have been locked out of my computer and was given a phone

Customer Question

I have been locked out of my computer and was given a phone # ***** call. I was informed that I was blocked out due to hackers, etc. The people that I talked to were foreign mostly Indian so I want to be sure that I was talking to a Microsoft rep. The number I was given was 1/***-***-****. HELP !!!
Submitted: 6 months ago.
Category: Computer
Expert:  Barun replied 6 months ago.

Hi, and thank you for asking your question.

Please power on the computer now; what exactly shows up after you log on to your Windows account?

Please reply back using the box below. Thank you.

Related Computer Questions