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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9377
Experience:  Computer Technician
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How do I recover password on note 5 without loosing data

Customer Question

How do I recover password ***** note 5 without loosing data
Submitted: 7 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 7 months ago.

Do you have a Samsung or Google account connected to the Note 5?

Customer: replied 7 months ago.
Expert:  Randy Computer Tech replied 7 months ago.

Okay great, you can unlock the Note with your Samsung account.

Follow these steps please.

Go to this link

Then sign in with your Samsung account.

Then choose unlock screen.

Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.

Thank you very much!