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Ask Randy Computer Tech Your Own Question

Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9377
Experience:  Computer Technician
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How do I recover password on note 5 without loosing data

Customer Question

How do I recover password ***** note 5 without loosing data
Submitted: 7 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 7 months ago.

Do you have a Samsung or Google account connected to the Note 5?

Customer: replied 7 months ago.
Expert:  Randy Computer Tech replied 7 months ago.

Okay great, you can unlock the Note with your Samsung account.

Follow these steps please.

Go to this linkhttps://findmymobile.samsung.com/

Then sign in with your Samsung account.

Then choose unlock screen.

Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.

Thank you very much!