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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8731
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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My gmail address was changed with out consnt.////

Customer Question

my gmail address was changed with out consnt.////
Submitted: 4 months ago.
Category: Computer
Customer: replied 4 months ago.
mikderoach2704 became mikeroach7204?????
Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Robert M. replied 4 months ago.

I don't think they can change the address.

However there may now be 2 different ones and it is signing you into the wrong one

you should be able to click on the little profile box on the top right and select sign out and then sign into the other account. or it may show both accounts and you can just click on the correct one.

If you are using a device other than a computer it may be a little bit different as to how you do it. But i am happy to give you my phone number and remote into your computer or talk you through a device like a phone to get it straight.