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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My husband updated s computer to Windows 10 today, and now

Customer Question

my husband updated his computer to Windows 10 today, and now he gets "Windows PowerShell has stopped working" constantly on his screen.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: HP desktop, Windows 10
JA: Tell me a bit more about what's going on so he can help you best.
Customer: HP Model p6754y
JA: Is there anything else important you think the Computer Technician should know?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Computer
Expert:  B. Rath replied 5 months ago.

Hi, and thank you for asking your question.

Windows Powershell errors usually show up due to a malware/rootkit on the affected system - did this start coming up right after upgrading to Windows 10?

May I set up a secure remote session to check the issue now?

Please reply back using the box below. Thank you.

Customer: replied 5 months ago.
I figured it out.
Expert:  B. Rath replied 5 months ago.

OK, will close out this question for you now. Thanks.

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