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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Your company upgraded my office computers from Windows 7 Pro

Customer Question

Your company upgraded my office computers from Windows 7 Pro to Windows 10 Home. Now I have major network issues and one of the computers can take as long as 5 minutes for File Explorer to generate a list of the computer's directories and files.
The network help wizard indicated I have network files missing and it can't find them on the computer or internet.
Obviously these sort of problems are not acceptable. I need my network to function correctly and quickly. I am also wondering why Microsoft felt they could upgrade my software with the lesser home product?
I need to resolve these issues now to keep my business running. What can you do to help?
Submitted: 9 months ago.
Category: Computer
Expert:  Cris replied 9 months ago.

Hi Frank,

Thanks for using JustAnswer.com I am Cris and will be glad to assist you.

Can you tell me when your PC was upgraded?