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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 36472
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I've lost my phone. My wife and I both have the find iphone

Customer Question

I've lost my phone. My wife and I both have the find iphone application. We thought we were "linked" together but when i use her application it does not find my phone.
Submitted: 10 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 10 months ago.

Hi,

I'm sorry about the issue. If Find My iPhone is enabled on your iPhone, then please go to the website below:

https://www.icloud.com/#find

, then sign in with the Apple ID / email address associated with your iPhone

, then select your iPhone device there, and turn on the Lost Mode option.

Reference:

https://support.apple.com/en-us/HT201472

Please reply at the box below to continue. Thank you.

Expert:  Viet - Computer Tech replied 10 months ago.

Hi,

How is it going? Do you still need help with this or with anything else?

Please reply at the box below to continue. Thank you,

Expert:  Viet - Computer Tech replied 10 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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