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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Windows 10 was installed on May 22 without my permission.

Customer Question

windows 10 was installed on May 22 without my permission. Now that I have it I find it very difficult to maneuver. I can no longer connect to the Spider Solitaire app or the Solitaire app. What is going on with this Windows 10. Wish I had my old Windows back.........
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: Dell....I had Windows Vista
JA: Have you done any troubleshooting yet?
Customer: No....Why should I have to. Is that not Windows 10 and Microsoft's responsibility
JA: The computer expert can get you a quick fix for this. Anything else you want him to know before I connect you two?
Customer: No...I just want my apps to work as they did on Windows Vista
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 6 months ago.
Category: Computer
Expert:  Breland replied 6 months ago.
Hello. My name is ***** ***** I'll be happy to help you today.We have two options I can help you with. We can roll back to Vista, albeit I wouldn't recommend it.Otherwise, I can help you get your Solitaire games back. What would you like to do?

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