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A. Stevens
A. Stevens, Computer Support Specialist
Category: Computer
Satisfied Customers: 1555
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
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A few days ago, I tried to place an order, and found that

Customer Question

A few days ago, I tried to place an order, and found that the password ***** had been remembered and used for four years was rejected. I tried at least six times to change to a new password, following the procedure indicated. Each time, the password ***** is accepted, and I am congratulated for a successful change, and advised to continue shopping. However when I shut down, and try it again, the new, successful password ***** ***** rejected.
Any suggestions?
Submitted: 6 months ago.
Category: Computer
Expert:  A. Stevens replied 6 months ago.
Hi, can you tell me what site or service you are using to try to change your password *****? Like Amazon or Walmart.com, please let me know.